I am packaging up some really nice classes for Camp that will be specific option related to help our clients increase sales, understand their business, and organize.
On-line booking class will have information on using credit cards to hold appointment times, the management information in the Admin area of OLB, allowing new clients to create an account, using the automatic PIN assignment to launch or re-launch OLB in the salon/spa.
EMBA class will discuss the new Goals in EMBA and implementation of the goals for the staff, better bookings with EMBA, ways of integrating the client card info and updating using the phones for better records, and EMBA analysis reporting.
Inventory class will go through organizing inventory or reorganizing inventory and product classes for better analysis, using the ranking, turns, and sales reports to cut costs and find sales opportunities, using the Min/Max and Mass change options to fine tune ordering and reduce costs, and the Purchase order function to cut labor and time up to 50% handling inventory.
Employee class will take the reports including the retention reports and ranking reports to formulate strategies for the three performance tiers in salons/spas to increase productivity and sales. Also review the sales history and analysis reports for better understanding of use and application. The payroll and evaluation systems will be tied together in some interesting ways to help create good behaviors and positive outcomes. The interview and on-boarding process for new staff will also be discussed and the evaluation and compensations systems will be merged to create positive new staff results.
On-line gift card sales class will include set up and roll out of the best options for selling the on-line cards and examples of package and multiple card options will be reviewed and discussed. Perfect timing going into the fall and Holiday season.
The classic System set up, Prototype set up, and trouble shooting classes will be held with new updates reviewed and discussed.
All in all this is an exciting line up of classes and I can’t wait to share the information and also learn from our salon/spa attendee’s feedback. It has been too long since our last get together!